connACT SERVICES
Customized services for mechanical engineering
Everything from a single source:
Our 360° services
As your competent partner, we offer customized solutions and digital services worldwide to make your production efficient and reliable. Our professional support ensures you always work economically and can continuously optimize your processes.
Our portfolio
Optimization of your production with efficient services
Our services allow you to optimize your production processes, create sustainable value, and boost your long-term competitiveness.
Connected and competent
Comprehensive services for your systems
Benefit from our range of services and select the solution that best meets your requirements.
Standard services
On-call service
Always available for you
Phone: +49 371 4708 157
Monday to Sunday: 24/7*
*depending on the service contract
Remote maintenance
Support at any time
We support you via a secure VPN tunnel – on request also in conjunction with the on-call service.
On-site service
Fast and reliable on site
You can rely on our support in the event of short-term and unplanned service calls.
Spare parts management
Equipped for everything
Customized spare and wear part packages – for long-term system availability.
Preventive maintenance
Always ready for use
Preventive maintenance once a year, including wearing parts and employee training – depending on the package selected.
Training Academy
Advantage through knowledge
Individual training for operators, maintenance staff and process specialists, customized to your needs.
Process support
Your process, efficient and future-proof
Flexible support with a focus on production support, application optimization as well as process setup and improvement.
Extended services
Software upgrade
Your system always up to date
Benefit from continuous improvements for more stability and security.
Retrofit service
Optimized performance potential
Integrate new functions or retrofits into existing components and applications to maximize the efficiency of your systems in the long term.
Health check
Equipment Audit
Testing the performance of the tools under real production conditions in order to identify potential improvements for a more efficient use.
General average service
Rapid stabilization of production
Fast and reliable support in the event of unexpected system failures to minimize downtimes and resume production efficiently.
Global services
Operating worldwide for you:
You can rely on us
Europe: |
SITEC Industrietechnologie GmbH |
Phone: +49 371 4708 157 Email: service@sitec-technology.de |
Asia and Pacific: |
SITEC Laser Technology (Shanghai) Co., Ltd. |
Phone: +86 2161 0628 53 |
USA, Canada and Mexico: |
RM Group Holdings LLC |
Phone: +1 201 941 2121 E-Mail: service@sitec-technology.de |
Learn more
connACT SERVICES –
For sustainable added value
connACT SERVICES make customer data transparent and usable – for maximum production success and efficient value creation.
